The rules and conditions that apply when you use our website and services.
These Terms of Service ("Terms") govern your access to and use of the Vista Holidays website and services, including flight bookings, tour packages, visa assistance, attestation, travel insurance, and related offerings. By accessing our website or using our services, you agree to these Terms.
Vista Holidays acts as a travel agent and booking facilitator. We source fares, packages, and services from third-party suppliers — including airlines, hotels, tour operators, visa/embassy authorities, and insurance providers — and are not the underlying provider of these services.
Flights, hotels, packages, and other bookings are subject to the fare rules, cancellation policies, and terms and conditions of the respective airline, hotel, or supplier, in addition to these Terms. Where there is a conflict, the supplier's terms will govern the underlying service, while our own service charges remain governed by these Terms.
A booking is only confirmed once you receive a confirmation voucher, e-ticket, or written confirmation from us. Provisional holds, quotes, or enquiries do not constitute a confirmed booking.
All content on this website — including text, graphics, logos, and design — is the property of Vista Holidays or its licensors and may not be copied, reproduced, or used without our prior written consent.
You agree not to use our website or services for any unlawful purpose, to submit false information, to interfere with the operation of our website, or to attempt unauthorized access to our systems.
Our services are provided on an "as available" basis. We do not guarantee uninterrupted access to our website, error-free bookings, or that any specific fare, package, or visa outcome will be available or approved.
To the extent permitted by law, Vista Holidays' total liability for any claim relating to our services is limited to the service fee paid to us. We are not liable for losses caused by third-party suppliers, force majeure events, or circumstances beyond our reasonable control.
You agree to indemnify Vista Holidays against any claims, costs, or damages arising from your breach of these Terms or misuse of our website or services.
These Terms are governed by the laws of India, with disputes subject to the exclusive jurisdiction of the courts at Thrissur, Kerala.
We may update these Terms at any time by posting a revised version on our website. Continued use of our website or services after such changes constitutes your acceptance.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.